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Hot Water & Heating

The heating is controlled using the thermostat, which is located between the bedroom and the spare room.

To turn the heating on, move the switch from the off sign, across to the left to the logo of the sun.
To make changes to the temperature, move the other switch from run, up to another sun logo.
The meter number should flash and that confirms it is ready to be adjusted by the dial in the middle.
When you have changed the temperature, move the switch back down to run.

The water temperature can be adjusted by the boiler in the kitchen.

TV Operating Instructions

The TV in your property is a Smart TV, so you will be watching TV over the Internet through a built-in app store.

Please note that you will not be able to access Freeview or Freesat on this television due to the local Ariel connection. Therefore, only app-based services are available.

You can access on-demand programs from apps such as BBC iPlayer, ITV Hub, All4, and My5. You can also use your subscription services such as Netflix or Amazon Prime Video.

To get the TV working, just follow these simple steps:

  1. Turn on the TV using the remote
  2. Press the home button

How to change applications:

  1. Click the home button
  2. Use the arrow buttons to move to the application you would like to select (BBC iPlayer, ITV Hub etc) – the app will enlarge slightly when you are on it
  3. Press the select button to start the application
  4. When you want to change applications, simply press the Home button to return to select your preferred application

Troubleshooting:

If the application is not loading, please check that the TV is connected to the internet. You can check the internet connection by following the below steps:

  1. Click the Home button on the remote
  2. Go to the settings icon in the top right-hand corner of the screen
  3. Scroll until you find the network selection
  4. Select WI-FI connection (not wired) and turn the toggle on
  5. Select ‘The Penn Estate’ to enable the WI-FI connection